fj66's Privacy Policy
The security of your personal information is our highest priority. This policy explains in detail how your information is collected, used, and kept secure on the fj66 platform.
Introduction and Scope of the Policy
fj66 is a safe, trusted, and entertaining online gaming platform for players in Bangladesh. We place the highest importance on the privacy of our users and are firmly committed to protecting your personal information.
This Privacy Policy ("Policy") explains the following:
- What types of personal information we collect from you.
- The purposes for which the collected information is used.
- Where and for how long the information is stored.
- The policy on sharing information with third parties.
- Your rights and how to exercise them.
- What measures we take to protect your information.
This policy applies equally to the fj66 website, mobile applications, and all of our digital services. If you use any of our services, you are considered to have agreed to the terms of this privacy policy.
Information We Collect
To register on the fj66 platform and provide services, we may collect the following types of personal information:
2.1 Identity Information
- Full name (in Bengali or English).
- Date of birth (for age verification — only persons aged 21 and above may register).
- National Identity Card (NID) or passport number (for identity verification).
- Username and password (stored in encrypted form).
2.2 Contact Information
- Email address.
- Current address in Bangladesh.
2.3 Financial Information
- bKash, Nagad, Rocket, or Upay account number (for payment processing).
- Bank account information (for bank transfers).
- Deposit and withdrawal history.
2.4 Technical Information
- IP address and location data.
- Browser type and version.
- Device information (operating system, model).
- Information obtained from cookies and similar tracking technologies.
- Login time and session data.
2.5 Gaming Activity Information
- Game history and betting records.
- Bonus usage history.
- Account balance and transaction details.
Methods of Information Collection
fj66 collects your information in the following ways:
- Directly from you: When you complete registration forms, go through the verification process, contact customer support, and at the time of payment transactions.
- Through automated processes: When you browse our platform, information is collected via cookies, log files, and similar technologies.
- Through third parties: Transaction verification information from payment providers (bKash, Nagad, Rocket, Upay, and banks).
- Through identity verification agencies: From approved verification services as part of the KYC process.
Purposes of Information Use
fj66 uses collected information only for the legitimate purposes listed below:
4.1 Service Delivery and Operations
- Account creation, management, and verification.
- Processing deposits and withdrawals.
- Operating gaming services and confirming results.
- Managing bonuses, rewards, and promotions.
4.2 Identity Verification and Legal Compliance
- Age verification (to confirm 21 and above).
- Fulfilling Know Your Customer (KYC) obligations.
- Complying with Anti-Money Laundering (AML) rules.
- Meeting applicable legal and regulatory obligations.
4.3 Security and Fraud Prevention
- Account protection and detection of suspicious activity.
- Preventing fraud and unauthorized access.
- Ensuring the overall security of the platform.
4.4 Customer Service and Communications
- Resolving your questions and complaints.
- Sending important account-related notifications.
- Providing technical support.
- Promotional communications based on your consent.
4.5 Service Improvement and Analysis
- Improving platform performance and user experience.
- Analyzing usage patterns and planning new services.
- Responsible gaming monitoring and support.
Sharing Information with Third Parties
fj66 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, we may share information in the limited and specific circumstances described below:
- Payment service providers: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking institutions to complete transactions. These organizations operate under their own privacy policies.
- Identity verification services: Necessary information may be shared with approved third-party verification services for KYC and age verification.
- Legal authorities: Information may be provided in accordance with applicable law in response to valid legal claims, court orders, or requests from government authorities.
- Technology service providers: Technology partners who assist in operating our platform (such as server hosting, security, and analytics) — only under contractual confidentiality obligations.
- Business restructuring: In the event of a company merger, acquisition, or asset transfer, where the new party will be bound to maintain the same privacy standards.
When sharing information with any third party, we ensure that they follow appropriate data protection standards and are bound by agreement with us.
Data Retention and Security
6.1 Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations. Generally:
- Information for active accounts — for the entire duration the account remains open.
- Information for closed accounts — a minimum of five years from the date of closure (as required for legal compliance).
- Transaction records — in accordance with applicable legal obligations.
6.2 Data Security Measures
fj66 applies industry-standard technical and administrative security measures to protect your information:
- SSL Encryption: All data transmissions are secured through SSL/TLS encryption technology.
- Data Encryption: Stored sensitive information (passwords, financial data) is kept in encrypted form.
- Access Control: Only authorized personnel can access information on a need-to-know basis.
- Security Monitoring: Round-the-clock system monitoring and detection of abnormal activity.
- Regular Security Reviews: Regular security assessments of systems and processes.
- Staff Training: Regular staff training and awareness programs on data privacy.
While we strive to ensure the highest level of security, no transmission of information over the internet can be guaranteed to be completely secure. We are prepared to respond quickly to any security incident and to notify users promptly.
Your Rights
As a registered user of fj66, you enjoy the following rights:
- Right to Access: You may request to know what information we hold about you and how it is being used.
- Right to Rectification: You may request correction of any inaccurate or incomplete information in your account.
- Right to Erasure: In certain circumstances (such as after account closure), you may request deletion of your information — however, some information may need to be retained due to legal obligations.
- Right to Restrict Processing: In specific cases, you may ask us to limit the processing of your information.
- Right to Data Portability: You may request to receive the information we hold about you in a structured, commonly usable format.
- Right to Withdraw Consent: For marketing communications or consent-based processing, you may withdraw your consent at any time.
- Right to Complain: If your privacy rights have been violated, you may file a complaint with us or with the applicable authority.
To exercise any of these rights, contact us by email at [email protected] or through 24/7 live chat. We will make every effort to respond to your request within 30 business days.
Protection of Children and Minors
The fj66 platform is for persons aged 21 and above only. We do not knowingly collect personal information from any minor.
An age verification process is mandatory at the time of registration. If we become aware that a minor's information has entered our system, that account will be closed immediately and the information will be deleted.
If you believe a minor is using fj66, please let us know at [email protected].
International Data Transfers
fj66 primarily serves players in Bangladesh. However, depending on the location of our servers or technology partners, your information may sometimes be processed or stored outside Bangladesh.
Where international data transfers are required, we ensure that appropriate data protection measures are in place in the destination country or organization, and that all parties bound by agreement with us adhere to standards equivalent to this privacy policy.
Responsible Gaming and Data
fj66 takes responsible gaming very seriously. We may analyze your gaming activity data for the following purposes:
- Identifying patterns of excessive gaming.
- Offering support or self-exclusion options to players when needed.
- Ensuring that the platform remains safe and balanced for everyone.
To learn more about responsible gaming, visit our Responsible Gaming page.
Policy Changes & Updates
fj66 reserves the right to update this privacy policy from time to time. Reasons for changes may include:
- Legal or regulatory changes.
- Changes to our services or technology.
- Improvements to security measures.
- User suggestions and feedback.
For any significant changes, we will notify users clearly on the website and inform registered users via email. Continued use of the platform after changes will be considered as your acceptance of the updated policy.
The "Last Updated" date at the top of this page always indicates the date of the most recent revision. If you wish to view an older version, please contact us.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, we are always ready to assist you. Contact us through the following:
Privacy & Data Protection Team
Email: [email protected]
Live Chat: 24/7 support available in Bengali
We generally respond to all privacy-related requests within 30 business days.
To learn about our other policies and terms, please visit the Terms & Conditions and Responsible Gaming pages.